Will
that be cash, fingerprint or cell phone?
By Kevin Maney, USA TODAY
"Credit cards are just a physical variant of identity, so any
way you can identify someone can be a way to pay for things."
— John Gage, Sun Microsystems
Imagine
throwing away your wallet.
No
need to carry credit cards or cash. No need to haul around cards
for the ATM, video store, gas station or frequent-flier program.
It
would all be replaced by just your fingerprint. Or perhaps your
cell phone. Or a round piece of plastic the size of a quarter.
It
would be the most fundamental change in personal finance since the
introduction of the credit card in 1950. And it's not science fiction.
Visa and MasterCard are aggressively testing devices and services
that head in that direction. So are Sony, Philips, IBM, Sun Microsystems
and scads of other technology companies, including start-ups such
as Pay By Touch, which is gaining momentum for the fingerprint solution.
"We
want to get people to think of payment apart from a piece of plastic
card," says Tolan Steele, vice president at Visa USA. For the
first time, credit card issuers want to separate credit from cards.
Adds
John Gage, chief scientist for Sun, "Credit cards are just
a physical variant of identity, so any way you can identify someone
can be a way to pay for things."
Consumers
in test markets around the world are already signing up to use some
of these technologies. Within a year, the technologies that emerge
as winners will be offered more widely. Within five years, they're
expected to have a major effect on the way people use and think
about money.
That
will reverberate through society and business. A fingerprint system
could let a mother and teenage daughter share a credit card account,
but the system would know by the fingerprint which person is using
it. That way, the daughter couldn't charge a case of beer, and the
mom could set spending limits.
When
traveling, a cell phone-based system could let you store your itinerary,
boarding passes and identification inside your phone, changing the
way passengers check in for flights and go through security.
And
one goal is to get people to use these new technologies for the
kinds of small purchases that usually require cash. That has a boatload
of implications, from perhaps helping lines at Starbucks move faster
to helping tax collectors trace transactions.
Chips,
fingers identify you
The
new ways of paying fall into three basic categories: radio frequency
identification tags (RFID), gadgets and biometrics.
Credit
card companies, banks and retailers say no single version has the
edge right now — and consumers might even wind up with some
combination of the technologies. A look at each:
•
RFID. In 1997, Mobil introduced the granddaddy of credit
card alternatives: the Speedpass. It's been a minor hit, now available
at 7,500 Exxon and Mobil stations (the two oil giants have since
merged) and 440 McDonald's near Chicago. In December, Timex unveiled
a Speedpass-enabled watch.
Typically,
a Speedpass is a piece of plastic encasing a computer chip and a
tiny radio antenna. The chip contains a code to identify its user;
the antenna can communicate with a receiver built into a gas pump
or a reader set up next to a cash register.
To
make a purchase, a consumer can wave a Speedpass near the gas pump
or reader. The receiver picks up the consumer's identity and sends
a signal back to a central computer, which verifies the ID and matches
it to a credit card account. Within seconds, the purchase gets approved
and charged to the user's account.
That's
the underlying idea behind most RFID payment systems. While Speedpass
data go to ExxonMobil's computers, an RFID chip could send its signal
to a credit card company such as Visa or American Express, or to
a bank for a debit card transaction. It could just as easily access
a so-called stored value account — you put money into a special
account for purchases at a particular store, like a college bookstore.
In
Orlando, MasterCard is actively testing an RFID system it calls
PayPass. Interestingly, the RFID chip is embedded in what looks
like any other MasterCard. The only difference: Instead of swiping
the card through a reader and signing a receipt, you wave it near
a receiver, and you're done. No signature required.
As
PayPass evolves, it could take on other forms, says Art Kranzley,
senior vice president at MasterCard. "We're certainly looking
at designs like key fobs. It could be in a pen or a pair of earrings.
Ultimately, it could be embedded in anything — someday, maybe
even under the skin."
Visa
and Philips have been working on a similar technology called Mifare,
though that's mostly been tested overseas.
Dallas
Semiconductor has developed a coin-size RFID device it calls iButton.
It's being used for mass transit in Istanbul. Residents deposit
money in an account, wave the iButton as they go into a bus or subway,
and the amount is taken out of that account.
Still,
experts note that one big hurdle remains for RFID systems: security.
Lose your RFID-enabled card or earring, and someone else could easily
use it to run up charges — especially if no signature is required.
One possible solution is to pair RFID with some other quick method
of identification, such as a voice print or retinal scan.
•
Gadgets. A cell phone has all the elements to completely
replace your wallet. It has the smarts to store credit card information
and an electronic driver's license. It has a keypad, so you could
punch in a PIN to verify a purchase. Newer models even have a screen,
so you can carry photos of your kids.
With
the screen, "We can also brand cards in the phone," says
Sue Gordon-Lathrop, whose title at Visa is vice president of emerging
consumer environments. The Visa symbol or the image from an affinity
card (maybe your alma mater or favorite football team) could pop
up. "It would be more analogous to pulling a Visa card out
of your wallet," Gordon-Lathrop says.
To
make a cell phone easy to use for payments, it will have to be armed
with an infrared port, an RFID chip, Bluetooth or some other kind
of short-range wireless connector, companies involved say. Consumers
will want to quickly beam their credit card info to a reader, not
dial in and use up airtime minutes.
SK
Telecom in South Korea is mounting the biggest test of this kind
of system. Nokia is trying it on 300 phones in Lahti, Finland. In
October, Sony and NTT DoCoMo said they would team to make phones
that can be used to pay for purchases.
•
Biometrics. Among the most beguiling concepts is to replace
all your cards with something you can't misplace or forget: your
fingertip. Among companies working on that is Pay By Touch, run
by a former IBM, Oracle and Siebel Systems executive, Craig Ramsey.
To
begin using the system, you'd walk up to a device — perhaps
in a grocery store or 7-Eleven — that has a keypad, a card
swipe and a postage stamp-size pad for reading fingerprints.
Put
your finger on the pad five times so it can get an accurate reading
— the system doesn't store the full image of your print, just
a handful of points that correspond to a mathematical formula and
can't otherwise be decoded. That way, your fingerprint can't be
stolen.
Once
the system has your print, you swipe in any cards — credit,
ATM, etc. — you want to add to your finger-based wallet and
punch in a seven-digit PIN. All that information gets stored in
Pay By Touch's computers.
From
then on, when you want to make a purchase at any store that has
Pay By Touch's system, you place your finger on the pad, punch in
your PIN, scroll through a menu on the screen of your different
cards, pick one and you're done.
In
the background, Pay By Touch bounces the info about the purchase
to the appropriate card issuer, which verifies the payment and adds
the amount to your bill.
"This
thing will either crash and burn in six months, or it will be huge,"
Ramsey says. "We think it will affect consumer financial relationships
more than ATMs."
Pay
By Touch was just launched this year and is being tried in a test
in Texas.
Other
companies, such as BioPay, are also working on fingerprint payment
systems. The big credit card companies have done limited tests on
fingerprint systems.
Their
attitudes about fingerprints seem to be shifting. In March, Visa's
Gordon-Lathrop said the company "didn't see much of an upswell
on that" but this month indicated that Visa is looking at it
again.
In
the end, the winners might be a mix of the technologies. Ramsey
talks of putting fingerprint readers on cell phones with Internet
access, so Pay By Touch can allow consumers to shop remotely and
pay with their fingers.
MasterCard
is looking at fingerprint readers on smart credit cards —
"so you can validate the fingerprint right in the card,"
Kranzley says.
Driven
to find a solution
Why
bother with any of this? Credit cards have been good enough for
more than 50 years.
In
fact, the new technologies promise benefits for every piece of the
credit card puzzle.
For
issuers of credit cards, the new systems are expected to ultimately
be far more secure, making it harder to steal information. That
could save issuers billions of dollars a year that now are lost
to fraud.
For
retailers, the new systems can speed up transactions. Stores such
as Gap or Starbucks would have more success issuing their own credit
or stored value cards — consumers often don't sign up for
such cards because they don't want more cards in their wallets.
But
if a Gap card were virtual — through a fingertip or cell phone
— an extra card would be just another item on an electronic
menu.
And
consumers would likely get new ways to make purchases that are faster,
easier to carry, more secure and more flexible.
Forces
are lining up to push electronic wallets into the mainstream. "The
whole idea of money is about to be expanded," Sun's Gage says.
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