Mastercard
PayPass Press Release
MasterCard
PayPass Trials and Survey Demonstrate Momentum of Contactless Payments
Results
Reveal Strong Interest in a Simpler Way to Pay
Purchase,
NY, November 17, 2003 - MasterCard International today
announced initial results of its MasterCard PayPass contactless
payment market trials taking place in Orlando, Florida and Dallas,
Texas. MasterCard also announced results from a recent consumer
payment survey, which showed that nearly half (49 percent) of consumers
carry $20 or less in their wallet and that 86 percent of consumers
reported they want to use cash less often than they currently do.
“Technology
has led consumers to expect more convenience in their everyday life
and MasterCard's challenge is to enable the most convenient payments,”
said Art Kranzley, chief e-Business officer, MasterCard International.
“Our key learnings from these trials will allow us to better
focus our deployment efforts, leading to broader availability of
MasterCard PayPass in the U.S. market and around the world.
“A major
intent of the Orlando PayPass trial was to test the real-world consumer
and retailer experiences of using contactless payment technology.
The trial provided invaluable insight on the tangible impact contactless
payments can have on how consumers pay for daily purchases and the
concrete benefits retailers can enjoy from streamlined transactions,”
added Kranzley.
Trial
Learnings
More than 16,000 cardholders and more than 60 retail locations participated
in the nine month Orlando trial of MasterCard PayPass. Trial results
indicate that consumers find MasterCard PayPass to be simple, quick
and convenient. PayPass cardholders value the added security that
they receive from retaining possession of their card while paying.
Consumers also like the convenience of not carrying cash for everyday
purchases and not having to go to the ATM as frequently.
Results of the
Orlando trial verify that PayPass can offer significant time savings.
In some locations, MasterCard PayPass reduced purchase times so
substantially as to have a tangible impact on retailers' ability
to support additional transactions and thus potentially increase
revenues. The most significant time savings have been recognized
in the drive-thru environment which shaved between 12-18 seconds
off the purchase time as compared to cash.
Earlier this
year, MasterCard began working with Nokia to incorporate MasterCard
PayPass into mobile phones. A Nokia market trial currently taking
place with retailers in the Dallas, Texas area allows consumers
to tap or wave their phone to make payments simpler.
Initial results
from the PayPass trial in Dallas reinforce speed and convenience
as top benefits. The average PayPass payment made using a mobile
phone was six seconds faster than using a card, due to the reduction
of “fumble time” and PayPass payments matched “nearest
bill payment” as the quickest way to pay in store at Dallas
PayPass retailers.
To realize the
full potential of PayPass, the following best practices are recommended
for the point of sale:
• High speed authorization connections
• Integrated terminals and readers with direct connections
to cash registers
• Implementation in quick pay merchant environments
PayPass offers
financial institutions an opportunity to grow their business by
opening up new acceptance locations and allowing their cardholders
to use payment cards where they previously relied only on cash.
Issuers have seen a positive response by their cardholders through
the incorporation of MasterCard PayPass into their payment cards.
In multiple situations, MasterCard PayPass prompted occasional card
users to use their cards much more frequently. Some issuers also
saw positive gains in monthly transaction volume, total spending
and frequency of use.
Payment
Trend Survey Results
Last month, MasterCard commissioned a national telephone survey
to gain additional insight into consumer payment trends and preferences.
According to the survey, nearly 40 percent of U.S. adults carry
less cash with them compared with 5 years ago. 26 percent say they
carry 'a lot less' cash. Findings also showed that nearly half (49
percent) of consumers carry $20 or less in their wallet and 86 percent
of consumers reported that they want to use cash less often than
they currently do. These survey results are in line with 2002 studies
which showed that 53 percent of consumers would use PayPass to replace
cash payments if their banks offered it to them.
Future
of MasterCard PayPass
MasterCard will continue to lead the industry in introducing additional
contactless payment related innovations, delivering to financial
institutions, retailers and consumers “The Simpler Way to
Pay.” PayPass usage continues to expand in Orlando and MasterCard
is also proceeding with plans for MasterCard PayPass deployments
in additional locations that meet the requirements of its issuers,
retailers and the growing base of contactless payment suppliers
and partners.
Additional
information is available at www.paypass.com.
About MasterCard International
MasterCard International is a leading global payments solutions
company that provides a broad variety of innovative services in
support of our global members' credit, deposit access, electronic
cash, business-to-business and related payment programs. MasterCard
International manages a family of well-known, widely accepted payment
cards brands including MasterCard®, Maestro® and Cirrus®
and serves financial institutions, consumers and businesses in over
210 countries and territories. The MasterCard award-winning Priceless®
advertising campaign is now seen in 98 countries and in 46 languages,
giving the MasterCard brand a truly global reach and scope. For
more information go to www.mastercardinternational.com.
Click
here for a link to the press release at Mastercard's web site...
Editorial
Contact :
Christina
Rae
MasterCard International
914-249-4606
Seema
Kalra
Weber Shandwick, for ViVOtech
408.559.6090
skalra@webershandwick.com
ViVOtech
and ViVOpay and are registered trademarks of ViVOtech, Inc. Other
brand and product names are registered trademarks or trademarks
of their respective holders.
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